Updated 15th July 2024
Our contact details
Name: Premium Care Solutions
Address: 63 Headlands
Kettering
Northamptonshire
NN15 7EU
Phone Number: 01536 213680
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics, when you fill in the contact form.
- Name
- Email Address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You want us to get in contact with you
We use the information that you have given us in order to
- get in contact with you.
We will not share this information with anyone.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your name and email address for the time needed to contact you, no more than 1 month. We will then dispose your information by deleting it from our email and website database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected] or by phone 01536 213680.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk