Personal specialist care
designed for you
Our mission is to ensure that the needs, expectations
and well-being of our clients are at the forefront of
everything we do
Premium Care Solutions plan and provide the very best person centred complex care.
Whether you are looking for direct care as a result of injury or disability, or are looking to commission a complex care provider, Premium Care Solutions will tailor a package designed just for you
About Us
Professional Healthcare
Welcome to Premium Care Solutions
Here to help you
63 Headlands
Our objective is to ensure that the needs, expectations and well-being of our clients are at the forefront of everything we do. We provide the very best, tailored, person-centred care package for each and every client.
Our aim is to encourage and empower clients and their families to live as independently as possible. No two client’s needs are the same. Our bespoke complex care packages are designed around the needs of each client, including a plan for the future, all delivered by hand-picked support workers who have completed a PCS competency package of training.
The PCS Team
Amrit Dehal LL.B (Hons)
Managing Director
Amrit is a qualified solicitor with over 20 years post qualification experience. Amrit’s primary responsibilities include overseeing operational matters, overseeing care teams and care packages together with the provision of case management services to our clients.
Jin Garcha
Clinical Director
Jin is an registered nurse with 30 years’ experience ranging from intensive care to specialist complex care. She has extensive knowledge and experience in assessing clients with complex and catastrophic injuries and setting up appropriate care packages to meet their individual requirements. Jin is also an experienced case manager, offering support, assistance and care.
Our hand-picked team of experts include:
Clinical Governance Lead
Clinician with over 20 years’ experience of overseeing clinical issues in complex care
Head of Adult Services
Assists with service delivery and securing, establishing and ensuring the smooth implementation of new packages of care
RN and Clinical Governance Lead
A qualified administrator with more than 15 years’ experience, specialising in CQC guidelines compliance
Head of Business Development
Assists with service delivery and securing new packages of care
HR Manager
Oversees the PCS HR function
RN Head of Adult Services
Oversees the RN Clinical Care Managers and Care Managers who are involved in the services PCS provides to adults as well as assisting with service delivery and ensuring the smooth implementation of new packages of care.
RN Quality Assurance Lead
Has some 20 years’ experience working in the healthcare sector, 11 of those being a Registered Nurse. She spent many years working in cancer care and progressed to being a Specialist Nurse in Chemotherapy and Stem Cell Transplants. In more recent years, she has worked in Clinical Operations and Clinical Quality. She is passionate about driving the best standards for those we support and care through ensuring audit and quality measures are maintained.
Training Manager
Provides specialist training tailored to each client and manages training competencies of our staff
RN Clinicial Care Manager
Manage a client’s care package on a day to day basis and is the first point of contact for the client. Responsible for specialist training, particularly relating to children
Care Manager
Manages a client’s care package on a day to day basis
Administration & Recruitment Assistant
Manages day to day requirements for PCS our staff and our clients
RSCN Head of Children Services
Dedicated RSCN who oversees PCS’s services to children and their families as well as delivering bespoke training to those staff who work on such care packages.
RSCN Clinical Care Manager
Dedicated RSCN who manages children’s care packages and is the first point of contact for the client and their family.
Specialist Care
Professional Healthcare
Personal Specialist Health Care
Our Specialisms
We specialise in the provision of care packages for clients with complex are needs including:
• Ventilator dependency
• Spinal cord injury
• Tracheostomy support
• Neuromuscular conditions
• Brain injuries
No two individuals are the same. For that reason, each of our complex care packages are designed around the needs of that client making each package of care unique and person centred. Our aim is to encourage and empower clients, and their families, to live as independently as possible.
Our packages are flexible and designed to provide:
• The client meeting, bonding with and approving their support workers
• A package designed around the client’s family and lifestyle
• Care and support for both children and adults
• Rehabilitation support – back to work, education, training – even holidays
• Ongoing post injury management and support
• Typically 10-24hr, 24/7 Live Out Care, throughout the UK
As part of our tailored service, we provide financial and planning advice with Personal Health Budgets, together with advice with litigation and claims through Personal Injury Solicitors.
PCS has trusted partnerships with the following spinal cord charities
Arranging Care
Professional Healthcare
Direct Care
Arranging the right person centred complex care can be distressing for both you and your family. PCS have the experience and training support to ensure that the care package you select will be specifically tailored to your needs and expectations. Once eligibility for funding is approved there are three types of Direct Care provision:
Continuing Care – Funded by a Clinical Commissioning Group or Local Health Authority
PCS will work with both the client and their Clinical Commissioning Group or Local Health Authority to accurately assess and determine the most appropriate person centred complex care package. This will be presented for authorisation, including full costs and package requirements, often in the form of a tender. Once approved PCS will recruit, train and directly employ the required care worker support.
Direct Payment Care/ Personal Health Budget – Funds allocated directly to the client’s family
PCS will work directly with you to accurately assess and determine the most appropriate person centred complex care package and support plan. PCS can provide the full range of services necessary to assist you with establishing your care package – from assisting you with the employment of your care workers or, if you prefer, for PCS to employ them ourselves. PCS can also help manage your funding provided directly to you by your local Clinical Commissioning Group or Health Authority.
Compensation Care – Funding via compensation payout both pre & post settlement
PCS acting as Case Managers will work in conjunction with your legal advisors and any insurance company that has awarded the compensation package to you. PCS will co-ordinate the most appropriate person centred complex care package for you on behalf of your solicitor or insurance company. PCS will provide the necessary reports to support the specific care that you require.
Care Commissioners
Whether you’re a Local Health Authority, hospital, legal advisor, case manager or an Integrated Care Board (ICB), PCS can help. Our hand-picked client centred recruitment and PCS Training Programmes are a key part of our tailored person centred complex care services.
PCS not only provide hand-picked support workers, we can also provide co-ordinated Case Management Services and every aspect of Care Management. All of our care managers have many years’ experience of implementing and overseeing complex care packages in the community.
We train each support worker to work solely with each client and, unlike many competitors, our dedicated client rotas ensure both continuity and consistency of support.
Our experience and expertise enables PCS to train our support workers with complex tasks such as suctioning or ventilator care. This avoids the need to wait for NHS support and unnecessary stress and anxiety for clients.
Children’s & Young Persons Service
PCS’s children’s and young person’s service is overseen by our paediatric clinician Claire Stickley with support from various dedicated RSCN and children’s and young person’s assistant care managers. Claire has over 20 years’ experience having spent the majority of her professional career working in the NHS in a high dependency ward as a deputy sister looking after very sick and complex children and young persons with the last 5 years spent working with such individuals in the community.
With our in-house experts, PCS are able to provide specialist complex care for children and young people so that they can live independently in their homes. We also provide support for children/young people with complex needs to attend schools, nurseries and after school clubs. Conditions that we can support children/young people with include:
• Respiratory conditions – including invasive/non-invasive ventilation, suctioning (nasopharyngeal and oral)
• Muscular Dystrophy with respiratory distress (SMARD), sleep apnoea
• Tracheostomy care
• Cerebral palsy
• Spinal injury
• Traumatic brain injury and acquired brain injury
• Neurological conditions – such as muscular dystrophy, Duchenne muscular dystrophy, spina bifida, hydrocephalus, Spinal Muscular Atrophy (SMA), epilepsy and seizures
• Genetic disorders – charge syndrome, cleft lip/palate, Angelman syndrome
We are able to work with individuals of all ages. We work closely with the child/young person and their family to help deliver outstanding complex care. This provides the child/young person and family with the peace of mind that their loved one is receiving the best care to ensure they have the best quality of life.
Our care packages are client specific and personalised to the individual. All of our staff working with children/young persons are trained to a high standard by our paediatric clinician. Our training programmes are bespoke to each child/young person to ensure that their staff are appropriately trained and qualified to meet their needs.
PCS Supported Living Accomodation
63 Headlands
PCS can provide specialist placement care in the heart of Northamptonshire for clients with complex needs including ventilation dependency, spinal cord injury, brain injuries and tetraplegia.
Headlands provides purpose built supported living accommodation adjoining the PCS Head Office in residential Kettering. Situated in its own grounds, with modern facilities catering for up to five clients in single en-suite accommodation, Headlands provides 24 hour care for over 18 year olds and is the perfect transition from hospital to care at home, respite or long term care.
See more under Specialist Care or for no obligation, confidential help and advice call Jin Garcha on 01536 213680
Case Management Services
Utilising our in-house experience, we are able to assist clients with their case management needs including:
• The coordination of care and therapy services
• The preparation and implementation of care plans
• Goal planning
• Recruitment, training and supervision of support workers
• Payment and employment law support
• Assistance with claiming welfare benefits
• Family support and client advocacy
• Witness statements, medico-legal reports and court attendance
Personal Health Budgets
We are able to offer direct provision of support services for individuals with Personal Health Budgets. As an organisation that is registered with CQC as a provider of complex continuing care, PCS is able to offer individuals a holistic service that can cater for their needs, whether that is clinical, administrative, training or support.
Careers
Professional Healthcare
Employment Opportunities
Realise your true potential by working with one of the best person centred complex care providers in the UK. We’re always looking for nurses, care managers and support workers to join our growing team.
The difference with PCS is that we provide face to face in-house, hands on PCS Training Programmes that are mandatory and client specific.
We recruit and train locally, throughout the UK, for each client. Having a Diploma in Health and Social Care is a great start but not essential. Remember unlike many competitors our training isn’t remote and outsourced – you’ll get all the training you need working directly with each client and when complete, you’ll get a PCS Competency Pack.
These follow best practice and are signed off by a qualified PCS clinician.
In addition PCS can offer our staff the opportunity to undertake further training and gain qualifications such as NVQs. As well as excellent rates of pay we also offer:
- A pension
- Good Attendance Bonus
- Holiday Pay
- Bank Holiday Enhanced Pay
- Paid Training
- Fixed Hour Contracts
- On-going Training & Support
- Promotion & Progression Opportunities
- Early Pay system for support workers to access a proportion of their wages at any time before the next pay day
We are not an agency and offer secure employment opportunities with NO Zero Hour Contracts.
It’s easy to apply, with no complicated on-line forms to complete:
1. Submit your CV to [email protected]
2. If you’re the person we are looking for we will call you and carry out a 10 minute telephone screening interview
3. The next step is a video interview via WhatsApp
Please take a look at our current vacancies.
PCS Training Programmes
A failed care provision can be disastrous to a client’s recovery. That is why bespoke recruitment and client centred PCS Training Programmes are a key part of the service we offer and a key part of why our care packages provide a solid foundation for clients to live independently and achieve their goals.
We can train support workers to carry out complex tasks such as suctioning or ventilator care, thereby allowing clients to live safely in the community and back in their own homes surrounded by family and friends.
Unlike many of our competitors, PCS Training Programmes are face-to-face, hands on and client specific. We provide practical training by PCS in-house clinicians including observational and classroom tasks.
Our approach provides you and your potential clients with a number of benefits:
• Involves the client and their family in the development of the staff to work with them and in tailoring the package to meet the client’s needs
• Enables PCS to analyse the client’s situation and requirements in real time
• The client benefits from having staff trained specifically to meet their needs rather than generic training
• Consistency and continuity – staff recruited and trained to work with the one client
• Helps clients feel more confident and enabled, allowing them to have a better quality of life and be more independent
• Many competitors only provide remote, non-hands on training, that is often outsourced
Testimonials
Professional Healthcare
“Claire and the team have been supportive from day one, with keeping me updated with information, including day to day activities. I am very grateful for the care and support my son receives”
“We as a family couldn’t be happier or more grateful for the love and care ae are shown daily by the amazing PCS team”. (I have changed the wording to protect the clients identity)
“I feel safe and respected and would recommend PCS.”
“PCS is a friendly business and has the “family feel” to it.”
“PCS is a fab place to work, there is such good support, teamwork and learning opportunities. Management are positive and supportive whilst providing feedback at every opportunity. Would not want to work anywhere else.”
“The clinical and senior team are very responsive, caring passionate and diligent professionals. They always respond well and have worked hard to meet the client’s needs. They go above and beyond”
“An incredibly supportive and caring team, from top to bottom. They are very client-focused as an organization, and I can see that they clearly do care about supporting clients to live independent, positive lives.”
Contact Us
Professional Healthcare
Contact Us Today
Our mission at Premium Care Solutions is to ensure that the needs, expectations and well-being of our clients are at the forefront of everything we do.
E: [email protected]
T: 01536 213680
F: 01536 482716
Premium Care Solutions
63 Headlands
Kettering
Northamptonshire
NN15 7EU
www.pcs.uk.com
